Specialist IT Consulting Services

At SMA Consulting we can assist your organisation by leading and coordinating the strategic change deliverables for a program of work. This includes phased deliverables of planning, managing, implementation and transition and also including communication, stakeholder management, comprehensive reporting and people leadership. We can help you develop a quality management system in-line with other business excellence and process improvement frameworks such as CMMI, ITIL, Six Sigma. We can also manage any external consultants where required.

In order to eliminate bottlenecks and inefficiencies from current business processes we can assist you in implementing a Business Intelligence system that defines key operational and analytical metrics that allow your organisation to identify, measure and re-engineer its current business processes and the respective IT systems/applications involved in these processes. 

In this regard, SMA Consulting can provide the following services to your business:
  • Business Intelligence and Big Data Consulting
  • Providing your business with the key metrics to make effective decisions based on performance and future state projections, in order achieve the organisation’s strategy and objectives
  • Providing the mechanism for continually tracking systems and workflows
  • Continuous Process Improvement utilizing the Six Sigma (DMAIC) methodology
  • SWOT Analysis - both at the organisational and the IT levels
  • Proactive IT management consulting
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A fundamental aspect of IT management is the alignment of the organisation’s needs and objectives with the IT strategy and objectives through senior management and IT engagement.  
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The first and essential step in Business Intelligence is to define the business strategy and its objectives. The second step is to identify the areas of the business and processes that require re-engineering. The final step is to understand and measure the existing business processes and identify improvements where IT enables change.

The results of implementing Business Intelligence include cost and time reduction, increased quality of products and services offered, improved staff efficiency and effectiveness.

At SMA Consulting we can assist you in taking a proactive and innovative approach at IT enabled changes that will lead to improved information delivery and access, IT monitoring, application life cycle management and systems/applications redesign.